“Establishing the position of an employee ombudsman is a sign of a socially responsible organization that emphasises ethical, social and professional standards. I am truly delighted that we at FILIPA are successfully developing a friendly and open corporate culture together.”
The ombudsman stands by our employees, listens to their needs, addresses their concerns, and ensures fair conditions are upheld. The primary mission is to foster a sense of trust, serve as an impartial partner, and actively solve problems. The presence of an ombudsman in the company increases employee satisfaction, contributes to a friendly and harmonious working environment, and represents a fundamental element of corporate culture.